Since I upgraded to Snow Leopard (Mac OS X 10.6) I have been unable to download programmes using the BBC iPlayer Desktop. It worked fine before, but the upgrade killed it.
I tried uninstalling it, removing it using AppCleaner, uninstalling Adobe AIR, restarting etc etc, and eventually just gave up.
Today however I solved the problem!
I uninstalled iPlayer Desktop using AppCleaner, and then deleted the directory:
~/Library/Application Support/Adobe/AIR
Where ~/ is your home directory.
I then went back to the iPlayer website, reinstalled iPlayer Desktop, and now all works fine!
I hope this helps someone else.
design © bcg mmviii
Great help – thanks – it worked for me too!!
Very helpful, thank you.
I just passed it on to the BBC website – they seem unaware of it.
lots of people are having problems with the latest iPlayer Desktop and Leopard/Snow Leopard.
http://discussions.apple.com/thread.jspa?threadID=2220713&start=0&tstart=0
It’s just jerky enough on my mac to make it not really worth watching. It shouldn’t be a horsepower issue as I’ve got a dual core 2.66GHz 4GB RAM 24″ iMac
no fix so far
I’m curious to see if you have the same problem. Could you try downloading any episode of Life and confirm that the full screen playback isn’t jerky? Hint: It’s most noticeable during fly-by shots and panning landscapes.
I’ve got this feeling that everyone on Leopard/Snow Leopard has this problem. It would be great to find someone without this issue to confirm that it’s fixable.
Cheers
Alex
I’m just another one who’d like to say thanks for providing me with the solution to fixing this problem – now for top gear in HD
)
Many thanks for the solution, it solved my problem as well.